Frequently Asked Questions
Everything you need to know about your SnapWireless experience.
What devices are compatible with SnapWireless chargers?
Our wireless chargers are compatible with all Qi-enabled devices, including the latest iPhone and Samsung Galaxy models, as well as AirPods and other wireless-charging earbuds.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express shipping options are available at checkout for 1-2 day delivery.
Do you offer a warranty on your electronics?
Yes, all SnapWireless hardware comes with a 12-month limited warranty that covers manufacturing defects and technical malfunctions.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Can I charge my phone with a case on?
Yes, our chargers are designed to work through most lightweight plastic and TPU cases up to 3mm thick. However, metal cases or magnetic attachments may interfere with charging.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.